About the Role
Banquet Hall Executive is responsible for managing the daily operations of banquet events at VGP Heritage Resort. This role ensures that indoor events — such as weddings, receptions, corporate meetings, and private parties — are organized smoothly with a high standard of guest service, decor arrangement, and team coordination.
Requirements
Qualification & skills
Coordinate banquet hall bookings with the sales and reservations team.
Supervise event setup and ensure décor, seating, lighting, and AV are arranged per client specifications.
Ensure the hall is clean, well-maintained, and guest-ready before and after every event.
Act as the point of contact for the client during the event, ensuring satisfaction.
Coordinate with the kitchen for food service timing and special instructions.
Handle last-minute changes and resolve guest issues or requests promptly.
Monitor staff during service and ensure proper dress code and etiquette.
About the Company